IN LESS THAN A DAY, BOB AND HIS TEAM CAN MAKE YOU A MORE CONFIDENT SPEAKER.
Bob Lipp is a former communications teacher at The Ohio State University, who was also chosen for the prestigious Procter & Gamble consulting team while at the University.
Bob, who taught public speaking, small group communications and negotiations, currently consults with a wide range of companies to improve presentation, selling, and overall communication skills.
Bob's newest book, You Can Become A More Effective Communicator, is over 100 pages of informative tips and entertaining real life situations that help readers to understand the importance of effective communication, and its impact on a productive and successful business career.
Content from the book is used in Bob's communication workshops and coaching sessions, where involvement techniques help to maximize learning and enjoyment.
WE WROTE THE BOOK.
Our latest book is "You Can Become A More Effective Communicator."
The book features over 100 pages of informative and entertaining content that will help make you a better presenter, salesperson and communicator-in-general, including the T.E.A.M Concept (Tolerate, Educate, Advocate, Motivate), a program we developed and use in our individual and group coaching sessions.
Becoming a more effective communicator will make you more successful and more appreciated in business and in life, as you seek common ground, resolve issues, build consensus, promote understanding, and work toward achieving your goals.
Because colleagues, customers, clients and employers often judge you by the way you speak, consider the following:
1. Effective communication has to connect with the expectations of your audience.
Whenever possible, knowing the needs of your audience prior to a presentation, sales pitch, or a general meeting is essential.
2. Listening is often more important than talking.
Since the goal of effective communication is to encourage interaction, inviting others into the conversation is critical.
3. Expressing a clear point-of-view is essential.
Most audiences won't take the time to try and figure out your message, which is why it needs to be focused.
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For more information and to request a Free copy of Bob's book, click Get In Touch, or use the contact form below.
PUT OUR EXPERTISE TO WORK!
Understanding Our T.E.A.M Concept for Communication Success.
Effective communication improves understanding and enhances productivity, which in turn makes it easier to build the brand, generate more sales, connect with team members and stand out among your peers.
Utilizing the T.E.A.M Concept we created (Tolerate, Educate, Advocate, Motivate), we work with small groups and individuals to create a blueprint for how best to improve their communication skills and bring them to the next level.
We do this by employing:
1. A discussion environment that welcomes interaction;
2. Role playing and exercises that simulate typical business communication environments;
3. Review and analysis of actual presentations, sales pitches, and meeting scenarios.​
Since our goal is to improve practical, everyday business communication skills, we focus on: Staying on message, connecting with the audience, inviting feedback, being a more effective negotiator, enhancing management skills, and making the sale.
Individual and group workshops can take up to one day for specific assignments, or they can be scheduled on a regular basis as part of an ongoing program to sharpen and maintain overall communication skills.
Tolerate
Connect With Your Audience.
Tolerating fellow employees, colleagues, and customers is essential.
Effective communication requires that audience members be heard, and those with a difference of opinion, be respected. Likewise, customers need to feel that they are being listened to and their requirements addressed.
Chances are that you’d want the same, which is why being tolerant, even with those who don’t accept your point-of-view, is an important step toward establishing a basis for connecting and moving the conversation forward.
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Educate
Help Them Make A Better Decision.
No one likes to be sold, but many enjoy being educated.
Informing colleagues and customers without overtly selling them, is an effective communication skill that more people welcome. That’s probably because it’s more comfortable to reach a conclusion, than to be told what conclusion to reach.
Conversation, not coercion is critical in almost all communication environments that lead to a productive outcome. This is why the role of an effective communicator is to teach, explain and invite questions, rather than continually make your pitch.
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Advocate
Show Them Why It Matters.
Motivate
Give Them A Chance to Say YES!
Leading a horse to water and getting them to drink, is simply a matter of thirst.
Customers and colleagues have their own set of variables that determine whether they’ll agree with your plan, accept your position, buy your product, and ultimately support what you propose.
That’s why motivating your audience and encouraging them to respond positively to your message is a critical last step, since it provides you with a call-to-action that might move the conversation to a desired conclusion.
"Talking is among the most powerful forms of communication, but for many it's also the most challenging, because they haven't learned to be effective communicators."
Bob Lipp
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Before you speak to colleagues and customers, talk to us.
Offices in Long Island and South Florida
516-387-6140